Category: How to?

How to Turn FAQs into a Chatbot

Young man with beard and glasses using an iPad

Including an FAQ page on your website sounds like a no-brainer. If lots of people contact your company with the same questions day after day, list the answers on your site in one convenient spot so they can resolve the inquiry themselves. The only problem?

What is NLP and How Does it Work?

Outline of person's head with illustrated gears and lines

If you’ve tried to learn a new language, you know it’s difficult to grasp finer nuances. Talking with native speakers can be intimidating, and a single typo can leave you baffled – especially when you’re looking for help.

7 Steps to a Successful Chatbot Implementation

Ready to take the plunge and dive into conversational marketing? With more than 5 billion active users, messaging is now a critical channel that brands and organizations can no longer ignore.

How to Create a Conversation on a Bot

Woman sitting at desk using a laptop, tablet, and phone

After you’ve decided to introduce instant messaging into your business strategy, it’s time to put the “conversation” in “conversational marketing.”